About us
The person responsible for the processing of your data on the Web y Aplicaciones
Postal address: Ventorrillo 2 15113 Malpica- A Coruña
Email: info@webyaplicaciones.es
For what purpose do we process your personal data?
Depending on the products, services or functionalities that you want to enjoy at all times, we will need to process some data or others, which in general will be, depending on the case, the following:
- your identifying data (for example, your name, surname and country from which you interact with us, contact information, etc.);
economic and transactional information (for example, your payment information) - Connection, geolocation and navigation data (in case you interact with us from your mobile, for example);
- commercial information (for example, if you are subscribed to our newsletter).
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the application, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question. Please keep in mind that if you decide not to provide us with this data, it is possible that you will not be able to complete your registration as a user or that you will not be able to enjoy these services or functionalities.
Depending on how you interact with our Platform, we will process your personal data for the following purposes:
- To manage your registration as a user or client: In the event that you decide to register as a user, we need to process your data to identify you as a user of the same and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us.
- To respond to requests or requests: We only process personal data that is strictly necessary to manage or resolve your request or request.
- For marketing purposes: To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email). Likewise, we can send you this information through push notifications in the event that you have activated them on your mobile device. Remember that you can unsubscribe from the Newsletter at any time and at no cost through the “Newsletter” section of the Platform, as well as through the instructions that we provide in each communication. If you do not wish to receive push notifications, you can disable this option on your mobile device.
- Usability and quality analysis to improve our services: If you access our application, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform. and thus be able to introduce improvements in it.
What is the legitimation for the processing of your data?
The legal basis that allows us to process your personal data also depends on the purpose for which we process it.
- Manage your registration as a user: The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In other words, in order for you to register as a user we need to process your personal data, since otherwise we would not be able to manage your registration. In the event that you choose to use access or login through a social network, the reason why we are entitled to process your data is the consent you give at the time of authorizing the transfer of your data from the social network.
- Attention and support: We consider that we have a legitimate interest to attend to the requests or queries that you raise through the various existing means of contact. We understand that the processing of this data is also beneficial for you insofar as it allows us to be able to attend you properly and resolve the queries raised. When your query is related to the exercise of the rights about which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is compliance with legal obligations on our part.
- Marketing: The legitimate basis for processing your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means, when you authorize the sending of push notifications on your mobile device, or when you accept the bases legal to participate in a promotional action or to publish your photos on the Platform or on our social media channels. In order to show you personalized information, we consider that we have a legitimate interest in profiling with the information we have about you (such as the browsing you do, preferences or purchase history) and the personal data you have provided us such as age range or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your experience as a user and access information according to your preferences.
- Usability and quality analysis: We consider that we have a legitimate interest in analyzing the usability of the application and the degree of user satisfaction, since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience. and offer a higher quality service.
For how long will we keep your data?
We will process your data for as long as you maintain the status of registered user (that is, until you decide to unsubscribe). Likewise, we will process your data for as long as it is necessary to attend to your request or request and until you unsubscribe or cancel your subscription to the newsletter. Regardless of whether we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep them duly stored and protected during the time in which responsibilities derived from the treatment may arise, in compliance with current regulations at all times. Once the possible actions in each case are prescribed, we will proceed to the deletion of personal data.
Will we share your data with third parties?
Personal data will not be transferred to third parties except when there is a legal obligation.
What are your rights when you provide us with your data?
We promise to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them at no cost by writing an email to our address info@webyaplicaciones.es, simply indicating the reason for your request and the right you want to exercise. In the event that we consider it necessary to be able to identify you, we may request a copy of a document proving your identity.
In particular, regardless of the purpose or legal basis for which we process your data, you have the right to:
- Ask us for access to the data we have about you. We remind you that if you are a registered user of the Platform, you can also consult this information in the section corresponding to your personal data.
- Ask us to rectify the data we already have. Remember that if you are a registered user of the Platform you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and exact and you agree to notify us of any change or modification thereof. Any loss or damage caused to the Platform or to the person responsible for the Platform or to any third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy Policy.
- Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above, or that we no longer have the legitimacy to do so.
- Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it.
If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time. Some of the ways in which you can withdraw your consent are explained in section 2 in which we explain for what purposes we process your data.
When our legitimacy for the processing of your data is your consent or the execution of the contract, as explained in section 3, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to transmit it to another entity directly, whenever technically possible.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency.
Changes to the privacy policy
We may modify the information contained in this Privacy Policy when we deem it appropriate. In the event that we do so, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any interactive improvements, taking advantage of the fact that you will always find it as a permanent point of information in the application.
Cookies
To offer a better experience and obtain anonymous statistics, this website uses both its own and third-party data. By browsing or using the web, accept the use of cookies.
Cookies are small files or devices for widespread use that are installed in the user’s browser for the purpose of storing, retrieving or updating data. They allow the person in charge of a website to know the preferences of the users when browsing their website and to personalize the services offered based on those preferences.
We use our own and third-party cookies that allow us to perform usage and measurement analysis to ensure that our websites work correctly and to improve our services.
The third-party Cookies that we use to obtain information on visits, measure and analyze web browsing and personalize some services, are owned by Google Analytics. Regarding the data collected by Google Analytics. You only have access to Appointments and References, and they are not transferred to any third party. In the case of Google Analytics, they have access to the data collected by their devices.
Cookie types:
Analysis cookies: allow users to measure activity and compile browsing statistics.
If you wish to delete cookies that are already set on your terminal, you can do so from your browser. You can find the way to do it by going to the help menu of your browser where the steps to proceed with its removal are established.